Empower support agents with AI-powered suggestions, automated responses, and intelligent ticket routing to handle inquiries faster and more accurately.
Showing 7 products for this use case

by Freshworks
small and medium business (SMB)-focused help desk for managing email, chat, and support tickets.
Starting at $15/agent/month
SaaS
AI-augmented
Freemium

by Gorgias
E-commerce-focused help desk integrating customer data with support workflows.
Starting at $10/ticket
SaaS
AI-augmented
Free Trial

by Front
Customer operations platform that treats every message as a collaborative task with AI summaries and drafting.
Starting at $25/month
SaaS
AI-augmented
Free Trial

by Kustomer
CRM-first support platform that centers the agent view on the customer's entire history, not just tickets.
Starting at $89/month
SaaS
AI-native
Demo Only

by Gainsight
AI-powered customer success platform for reducing churn and driving expansion.
Custom pricing
SaaS
AI-augmented
Demo Only

by ChurnZero
AI-powered customer success platform for SaaS companies to reduce churn and drive growth.
Custom pricing
SaaS
AI-augmented
Demo Only

by Totango
AI-powered customer success platform for managing customer health and driving outcomes.
Custom pricing
SaaS
AI-augmented
Freemium